We may collect information about you in a variety of ways. The information we may collect on the Platform includes:
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Personal Data: Personally identifiable information, such as your name, email address, and company name, that you voluntarily give to us when you register for an account or a free trial.
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Payment Data: We use Stripe for payment processing. While we do not store your credit card information on our servers, we may have access to subscription details and billing information provided by Stripe, such as your plan and billing cycle.
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Content You Provide: To power your AI chatbot, you may upload documents, provide website URLs for crawling, or manually enter Q&A pairs ("Knowledge Base Content"). This content is stored securely and is used solely to provide the service to you.
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Usage Data: We automatically collect information when you access and use the Platform. This may include your IP address, browser type, operating system, and information about your interactions with the Platform, such as pages viewed and features used.
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Chatbot Interaction Data: We may log questions asked to your chatbot by end-users and the responses provided. This data is used for analytics and to improve the service.